ok bat — Safe Gaming Policy

Responsible Gaming Commitment

ok bat believes that betting is entertainment — not a livelihood. On this page you can learn how to keep your gaming under control, set limits, and ask for help when needed.

For Ages 21+ Only

24/7 Support

Self-Exclusion Feature

Deposit Limit Setting

21+

You must be at least 21 years old to open an account and place bets on this site.

What Responsible Gaming Is and Why It Matters

Casino and sports betting, done in moderation, can be a source of entertainment. But losing control can create serious problems for the individual and their family. ok bat wants you to play with awareness — before each session, decide how much time and money you will spend, and stick to that decision.

Our Terms and Conditions clearly state that ok bat is a platform created for entertainment purposes only. Betting with borrowed money, or playing repeatedly to recover lost money — these habits are signs of problem gambling.

Responsible gaming means following some simple rules for yourself: not spending beyond your means, playing for entertainment, and keeping the freedom to take a break at any time. ok bat provides several practical features to help you maintain that freedom.

Betting is always for entertainment — not as a source of income
Do not chase losses by placing more bets
Play only with money left over after covering your daily essential expenses
Keep your relationships with family and friends intact
If something feels wrong, take a break immediately or ask for help

Remember

Before playing on ok bat, ask yourself these questions:

Am I playing just for fun?
Can I afford to lose?
Am I within my set budget?
Is anyone in my family concerned about my gambling?

If the answer to any one of these questions is no, stop and seek our support.

Features for Setting Your Own Limits

You can activate these features yourself from ok bat account settings. If you need assistance, use the 24/7 live chat.

Daily Deposit Limit

Set in advance the maximum amount you will deposit each day. Once that limit is reached, no further deposits can be made for that day.

Weekly and Monthly Budget

Set a budget limit for one week or one month. When this limit is reached, the system will automatically alert you.

Cooling-Off Period

Temporarily close your account for 24 hours, 7 days, or 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want to stay away for the long term, request a permanent exclusion for 6 months or more. This cannot easily be reversed.

Session Time Limit

Decide in advance how long you will play in one sitting. When the set time is up, the system will remind you to take a break.

Contact for Help

For setting any limit or temporarily closing your account, contact ok bat's 24/7 live chat or email support.

Set Your Own Limits

Fill in the form below and send it to ok bat support — they will apply the limit to your account.

Type of Limit

Amount (in taka) or Duration

Username

After this form is submitted, the ok bat support team will apply the limit and confirm it with you.

Warning Signs of Problem Gambling

If the signs below appear, it may mean that you or someone close to you is heading into difficulty. Being aware in time is the best protection.

Chasing Losses

Repeatedly placing bets to recover losses is the most common sign of problem gambling.

Losing Track of Time

Hours pass while playing yet it feels like you only just started.

Hiding from Family

Keeping your gambling secret from family or friends, or lying about it.

Spending Beyond Your Means

Spending money on bets at the expense of daily expenses, bills, or debt repayments.

Restlessness When Not Playing

Feeling irritable, restless, or anxious when unable to play.

Impact on Work or Studies

Neglecting professional or academic responsibilities due to betting, or seeing results suffer.

Where to Get Help

Acknowledging a problem takes courage. There is no shame in asking for help — ok bat and the people around you are with you.

ok bat Live Chat and Email

Help is available in Bengali and English 24 hours a day, 7 days a week. Open live chat or write to us by email for closing your account, setting limits, or any advice.

Family and Loved Ones

Let a family member or a trusted friend know your situation. They can give you emotional support and encourage you to seek professional help when needed.

Professional Advice

Seeing a mental health specialist or counsellor is the most effective step. This service is available at government hospitals and private clinics in Bangladesh.

ok bat Email Support

For anything related to responsible gaming — self-exclusion, setting limits, or closing your account — write to our support email. We respond in both Bengali and English.

[email protected]

Age Verification and Protection of Minors

To open an account on ok bat and take part in any type of betting or casino game, a minimum age of 21 years is required. Your age is verified at registration and additional identity documents may be requested at any time.

If there are minors in your household, keep a password or screen lock active on your device. Be careful that the ok bat app or site does not come within reach of children or teenagers. If you believe a minor is using your account, notify ok bat support immediately.

Our Privacy Policy describes how we collect and verify user information and what measures are taken to protect minors. For more details, you can also visit our FAQ page.

Age verification is mandatory at registration
Investigation of suspicious account activity
Immediate account closure if a minor is identified
Device control advice for parents

21+

Under applicable Bangladeshi law and ok bat's policy, all services on this site are strictly prohibited for anyone under the age of 21.

Frequently Asked Questions on Responsible Gaming

Self-exclusion is an important decision and cannot easily be reversed. After the set period has ended, if you feel you want to play again, you will need to contact ok bat support. The support team will consider your situation and make a decision.

Yes, a deposit limit generally applies right after the request is made. However, a request to increase the limit may take some time to come into effect — this is done intentionally to prevent rushed decisions.

Normally the account holder must make the request themselves. However, if the situation is such that the person is unable to do so, a family member can contact ok bat support with the details. The support team considers each case individually.

Yes, your account balance remains fully safe during the cooling-off period. After the period ends, you can withdraw or use that balance.

As a first step, speak with ok bat's 24/7 live chat — we will point you in the right direction. After that, contact the government's National Institute of Mental Health in Bangladesh or a local private counselling service. Telling your family and seeking professional advice are the two most effective steps.

No, under any circumstances. To open an account or take part in any bet on ok bat, a minimum age of 21 is required. Age is verified at registration and may be checked again at any time. If a minor is identified, their account is closed immediately.