ok bat Terms and Conditions

1. Definitions and Applicability

These Terms and Conditions ("Terms") apply equally to every person ("user" or "you") who accesses the ok bat platform and uses its services. Here, "ok bat" refers to this website and all digital services operated under it.

By creating an account, making a deposit, or participating in any game on this platform, you are automatically considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using the service.

1.1 Key Definitions

• Platform: The ok bat website and associated mobile application.
• Account: The personal profile created through registration.
• Balance: The total amount of funds held in an account.
• Bonus: Promotional funds or rewards granted by ok bat, which may be withdrawn subject to specific conditions.
• Wagering Requirement: The number of times bonus funds must be wagered before they can be withdrawn.

These Terms should always be read together with ok bat's Privacy Policy, as both documents govern the relationship between you and the platform.

2. Eligibility and Registration

The following eligibility conditions must be met to use ok bat's services:

• You must be at least 21 years of age. All services on this platform are strictly prohibited for minors.
• You must register using your real identity — opening an account with false or fictitious information is not permitted.
• Each person may hold only one account. If multiple accounts are found under the same person's name, they may be closed.
• The mobile number, email address, and identity document details provided at registration must be accurate.

2.1 Identity Verification

ok bat reserves the right to verify the identity of any account holder at any time. If the required documents are not provided within the specified period, the account may be temporarily suspended or permanently closed and the associated balance may be withheld.

3. Account Management

The security of your ok bat account is entirely your own responsibility. Keep your login details (username and password) confidential and do not share them with any third party.

3.1 Account Security

• Keep your password hard to guess — use a combination of letters, numbers, and special characters.
• If you log in from a public or shared device, make sure to log out when the session ends.
• If you suspect unauthorised access to your account, notify the ok bat support team immediately.

3.2 Account Suspension

ok bat reserves the right to temporarily or permanently close any account without prior notice. This may be done in cases of fraud, deception, or violation of these Terms. Balances will be returned in cases of fair account closure, but balances in accounts closed due to fraudulent activity may be forfeited.

If you wish to close your account yourself, you may contact ok bat support. It is recommended that you withdraw any remaining balance before voluntarily closing your account.

4. Deposits and Withdrawals

All transactions on ok bat are handled entirely through mobile banking. The currently accepted payment methods are bKash, Nagad, and Rocket.

4.1 Deposit Rules

• The minimum deposit amount is ৳100.
• When making a deposit, you must use a mobile banking account registered in your own name.
• Deposits from third-party accounts or cards are not accepted — such transactions may be cancelled.
• Ensure all transaction details are correct when depositing; incorrect information may cause delays in processing.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same mobile banking account used for the deposit.
• Withdrawals typically take between 10 and 45 minutes to complete.
• Large withdrawals may be held pending completion of identity verification.

5. Bonuses and Promotions

ok bat offers various types of bonuses and promotions. Each bonus must be used in accordance with its specific conditions, and bonuses may be cancelled if the conditions are not followed.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount, meaning the bonus funds can only be withdrawn after being wagered 20 times. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and to withdraw the bonus, ৳1,500 × 20 = ৳30,000 must be wagered.

5.2 General Bonus Conditions

• A bonus is not cash — it is a promotional reward that can only be withdrawn after the specified wagering conditions have been met.
• A new bonus cannot be claimed before the wagering on an existing bonus is complete, unless ok bat explicitly permits it.
• When using a bonus, no more than 10% of the total bonus balance may be placed on a single bet, unless ok bat specifies otherwise.
• Attempting to obtain bonuses through fraudulent means may result in bonus cancellation and account suspension.
• ok bat reserves the right to modify, suspend, or cancel any bonus programme at any time.

5.3 Weekly and Special Bonuses

The general bonus conditions above also apply to the weekly reload bonus, cricket special bonus, birthday reward, referral bonus, and other promotional offers. Each bonus may have its own wagering requirement, validity period, and specific conditions, which will be stated on the relevant promotion page.

6. Betting and Gaming Rules

ok bat offers sports betting, casino, slots, live casino, and other gaming services. Each game category may have its own rules, but the general rules below apply across all categories.

6.1 Bet Confirmation

• Once a bet is finalised, it cannot be changed or cancelled, unless ok bat permits it under special circumstances.
• ok bat reserves the right to cancel bets processed at incorrect odds due to technical errors.
• If a sports event is cancelled or postponed, the affected bets will be handled in accordance with ok bat's policy.

6.2 Game Results

ok bat's casino and slot games use Random Number Generator (RNG) technology, which ensures the fairness of results. Game outcomes are entirely random and not predetermined. RTP information for each game is provided by the respective game provider.

7. Prohibited Activities

The following activities are strictly prohibited on the ok bat platform and may result in permanent account termination:

• Operating an account using a false identity or someone else's identity.
• Opening multiple accounts or using family members' accounts to take advantage of the bonus system.
• Playing games or placing bets using automated software, bots, or scripts.
• Attempting unauthorised access to ok bat's systems or carrying out cyberattacks.
• Harassing, threatening, or engaging in deceptive behaviour towards other users.
• Using the platform for the purpose of money laundering.
• Claiming to be an officer or representative of ok bat.

8. Responsible Gaming

ok bat believes that recreational betting is positive only when done in moderation and with awareness. We encourage all our users to play within their financial means and to avoid developing a gambling addiction.

ok bat has several self-control tools available — such as deposit limits, session limits, and a voluntary self-exclusion option. For more details on these features, read the Responsible Gaming guidelines. If you feel that gaming is getting out of control, contact ok bat support immediately.

8.1 Protection of Minors

Use of ok bat by anyone under 21 is strictly prohibited. If there are younger members in your household, take steps to ensure they cannot access the platform. Use of parental controls on devices is recommended.

9. Privacy and Data Protection

Keeping the personal information collected during and after registration on ok bat secure is an important responsibility of the platform. Details of how your information is collected, stored, and used are set out in the Privacy Policy.

9.1 Data Protection Measures

• ok bat uses SSL encryption to keep all data transfers secure.
• Your financial information is not shared with third parties, but may be provided to law enforcement authorities when legally required.
• Even after an account is closed, information may be retained for a specified period in accordance with applicable law.

10. Limitation of Liability

ok bat will not be liable in the following circumstances:

• Loss of bets or failure to access an account due to internet disconnection or technical errors.
• Losses caused by the user's own negligence or by a third party.
• Losses caused by security vulnerabilities on the user's own device.
• Service interruptions due to natural disasters, war, epidemics, or legal restrictions.
• Transaction delays caused by issues with a third-party payment provider.

ok bat always endeavours to keep its platform stable and secure, but it is not possible to guarantee 100% uninterrupted technical service.

11. Changes to Terms and Termination

ok bat reserves the right to change, add to, or remove any part of these Terms at any time. For significant changes, a notice will be posted on the platform or sent to the user's registered email.

11.1 Effect of Changes

Updated Terms will take effect from the date of publication. Continued use of the platform after any changes will be taken as acceptance of the new terms. If you do not agree with the new terms, you may close your account.

11.2 Termination of Agreement

Either ok bat or the user may terminate this agreement. If ok bat terminates the agreement and the user has a valid balance in their account, a reasonable attempt will be made to return it within a reasonable time — this does not apply to accounts closed due to a breach of terms.

12. Contact & Complaints

If you have any questions about these terms or any complaint regarding your account, please contact the ok bat support team. Support is available seven days a week, twenty-four hours a day, in both Bengali and English.

12.1 Support Channels

• Live Chat: Instant assistance is available directly through live chat on the ok bat website.
• Email: [email protected]

12.2 Complaint Resolution

After a complaint is submitted, ok bat will review it and take action within a reasonable time. In matters of dispute, ok bat's decision will be considered final.

For answers to more general questions, you can visit the Frequently Asked Questions (FAQ) section.